As you will be aware, we do not consult over the phone,so by continuing you agree we make a charge for our face to face consultations which is why you should know in advance just what you can expect when visiting us here at the clinic.

To avoid constant no-shows and short-notice cancellations, we operate a strict no refunds policy. You can reschedule your appointment up to 48-hours (72 hours for double sessions and for ALL Monday sessions) and we kindly request that all appointments be prepaid at the time of booking. If you do not advise us of your non attendance, you will not receive a refund and will not be able to use the payment towards a new appointment. If you do need to change your appointment, please advise us as early as possible. For any rescheduled bookings, all consultation fees must be redeemed within 6 months of initial booking.

The only exception to our cancellation policy is emergency hospitalisation, once. Please check our simple terms and conditions, before you place an order. Please note that, as with any medical or aesthetic treatment, results vary from person to person and although we apply the strongest possible treatment to each and every client, we cannot guarantee specific results.