All cancellations have to be made 1 working day ahead of the appointment to avoid 50% cancellation charge. If you do not advise us of your non attendance, you will not receive a refund and will not be able to use the payment towards a new appointment. If you do need to change your appointment, please advise us as early as possible. For any rescheduled bookings, all consultation fees must be redeemed within 6 months of initial booking. 

The only exception to our cancellation policy is emergency hospitalisation, once. Please check our simple terms and conditions, before you place an order.